Shipping policy
Shipping Policy
Last Updated: September 5, 2026
Thank you for shopping with Florida Man Men’s Care®. We work to get your order packed and on its way as quickly as possible.
Shipping Rates
We offer $6.95 flat-rate standard shipping on orders under $45.
Orders of $45 or more qualify for FREE standard shipping within the United States.
The $45 free-shipping threshold is based on the order subtotal after applicable discounts and before taxes, unless otherwise stated as part of a promotion.
Order Processing
Orders are processed and prepared for shipment as quickly as possible.
Processing times may be affected by weekends, holidays, periods of high order volume, product availability, or other circumstances outside of our control.
Once your order has shipped, you may receive tracking information using the email address or contact information provided at checkout.
Delivery Times
Delivery times shown at checkout or provided by a shipping carrier are estimates and are not guaranteed.
Delivery may be affected by carrier delays, weather, holidays, emergencies, or other circumstances outside of our control.
Florida Man Men’s Care® is not responsible for shipping carrier delays after an order has been transferred to the carrier. However, if you experience an issue with your shipment, please contact us and we’ll do our best to help.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before completing checkout.
If you discover an error in your shipping address, contact us at support@franklyformulated.com as soon as possible. We will make reasonable efforts to update the address if the order has not yet been processed or shipped, but we cannot guarantee that changes can be made after an order is submitted.
We are not responsible for delivery issues resulting from an incorrect or incomplete address provided by the customer.
Tracking
When tracking is available, tracking information will be provided after your order ships.
Please allow time for the shipping carrier to receive and update tracking information after a shipping label has been created.
Lost, Missing, or Delayed Packages
If your tracking information shows an unusual delay or you believe your package may have been lost in transit, please contact us at support@franklyformulated.com.
We will review the situation and, when appropriate, work with the shipping carrier to help determine what happened.
If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, with other members of your household, neighbors when appropriate, and with the shipping carrier.
Damaged or Incorrect Orders
Please inspect your order when it arrives.
If your order is damaged, defective, or contains an incorrect item, contact us promptly at support@franklyformulated.com so we can evaluate the issue and make it right.
Please include your order number and photographs of the item and packaging when applicable.
If we determine that an item was damaged, defective, or incorrectly shipped due to an error on our part, we will provide an appropriate resolution and will not require you to bear applicable return shipping costs.
Returns and Return Shipping
We have a 30-day return policy. Eligible items may be returned within 30 days after receiving your order in accordance with our Return & Refund Policy.
Customers are responsible for return shipping costs.
Original shipping charges and return shipping costs are non-refundable, except where required by law or when we determine that an item was damaged, defective, or incorrectly shipped due to an error on our part.
For health and hygiene reasons, opened or used Hybrid Cleansing Bars™ and other personal-care products cannot be returned.
Apparel must be unworn, unwashed, and in its original condition with any original tags attached.
Before sending a return, you must first request a return by contacting support@franklyformulated.com. Items returned without first requesting a return may not be accepted.
Please review our Return & Refund Policy for complete return eligibility and refund information.
Shipping Promotions
From time to time, we may offer promotional shipping rates or free-shipping offers that differ from our standard shipping policy.
Promotional shipping offers may be subject to specific eligibility requirements, dates, discount codes, products, or minimum purchase amounts.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our shipping services, rates, business practices, or applicable requirements.
The current version will be posted on our website with an updated “Last Updated” date.
Questions About Shipping
If you have questions about your order, shipping, tracking, or a return, please contact us at:
support@franklyformulated.com
Florida Man Men’s Care®
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